Client: Endometriosis South Coast
Grassroots health charity supporting people with endometriosis and adenomyosis.
Status: Recruitment open; delivery and evaluation underway.
Services Used
Strategic storytelling
Programme communications design
Community engagement strategy
Recruitment and campaign messaging
Evaluation and impact planning
Testimonial - Dr Jodie Hughes, Founder
“Working with Tia at Her Voice Communications has been transformative for Endometriosis South Coast. As a small grassroots charity, we had big ambitions but limited capacity, and Tia helped us turn that vision into a structured, deliverable reality.
Tia led the communications planning for our 12-month Community Ambassador Programme from the ground up. She designed the full programme timeline, defined our milestones and success indicators, and made sure trauma-informed, inclusive and accessible approaches were embedded throughout, which was so important to us given the sensitivity of the work.
She developed our recruitment messaging, wrote our social media campaign, created our ambassador role description and application process, and produced flyer and poster content that was clear and accessible. She also mapped out our community outreach strategy across schools, workplaces, healthcare settings and community spaces, and built evaluation and impact planning into the programme from day one.
What stood out most was that Tia didn't just deliver excellent work, she truly understood our mission. She got why this matters. The programme is now recruitment-open, live and already creating the kind of sustainable community network we always dreamed of building.
If you're a charity or community organisation looking for strategic communications support that is thoughtful, ethical and genuinely impactful, I cannot recommend Tia highly enough.”
Why This Matters
With limited capacity, in-person awareness has depended heavily on one person’s time and energy. This Ambassador Programme expands that reach by training multiple people with lived experience to speak in schools, workplaces and healthcare settings — increasing awareness, reducing stigma, and creating a sustainable community network.
By building accessibility, evaluation and community trust into the programme from the start, the project is designed to be repeatable, scalable and sustainable, and Her Voice Communications is proud to support Endometriosis South Coast in delivering it.
Designing a Community Ambassador Programme for Endometriosis South Coast
The challenge
Endometriosis South Coast wanted to expand its impact beyond online awareness and create a sustainable, community-led programme that could:
Amplify lived experience safely and ethically
Reduce stigma around endometriosis and adenomyosis
Deliver education in schools, workplaces, healthcare, and community settings
Empower individuals with lived experience to become confident advocates
The organisation needed a clear structure, recruitment strategy, messaging framework, and delivery plan to make the programme viable, inclusive, and funder-ready.
My role
As PR Manager for Endometriosis South Coast, I led the communications planning for a 12-month Ambassador Programme. Working closely with the Founder, I supported the development of the programme structure, recruitment messaging, and delivery approach.
My work focused on recruitment communications, planning how ambassadors would be onboarded and supported, identifying suitable community settings for outreach, and embedding feedback and reflection into the programme from the outset.
What I delivered
Programme design & strategy
Designed a full 12-month programme timeline, from recruitment to evaluation
Defined programme phases, milestones, and success indicators
Embedded trauma-informed, inclusive, and accessible approaches throughout
Recruitment campaign & toolkit
Created Ambassador role description and application process
Developed recruitment messaging and copy
Wrote a multi-week social media recruitment campaign
Produced flyer and poster content with clear tone and accessibility guidance
Community outreach & partnerships
Planned delivery across schools, workplaces, healthcare, and community spaces
Identified and mapped outreach locations and partner organisations
Developed strategy for engaging high-profile ambassadors and influencers
Evaluation & sustainability
Built evaluation into the programme from the outset
Planned feedback collection, ambassador reflections, and impact reporting
Embedded reporting and sustainability milestones into the programme plan